Packaging, the Virgin experience

Well Virgin has taken over/merged with NTL. We recently ordered a new remote control from them. Painless to do and delivered within days. But have a look at the box it was sent in above.

So I expect you think it is very carefully packed with lots of polystyrene, as did I.

But then we opened the box, and look what we saw.......................

Yes, gentle reader, that small box was sent in that large box with no packing or tape so it has rattled around on its journey, consuming enough space for 20 boxes. Thankfully the remote works. Well done Virgin................